Disaster Preparedness |
_______Disasters include severe weather such as tornados, hurricanes, and floods, and acts of terrorism.
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A ______ is issued when a particular hazard has been reported or is imminent.
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Evacuation routes depend upon the circumstances and layout of building and may be horizontal or vertical, total or partial.
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Your organization has an emergency electrical system that supplies power in the event that normal electrical supply is interrupted.
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A healthcare facility`s __________ lists the different types of potential disasters that may be encountered and outlines the employee`s roles and responsibilities.
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A warning indicates the need to immediately take action to protect life and property.
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Electrical Safety |
Electric shock can cause which of the following?
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Electric shock occurs when a persons body accidentally becomes part of an electric circuit.
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Water can decrease a substances resistance to the flow of electricity.
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Special precautions must be taken when using electrical devices where ________ is being administered or stored.
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______ can potentially expose you to electric shock, electrocution, burns, fires, and explosions.
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If an electrical device is overheating, you should turn it off, unplug it, report it, and tag it so that others would not use it.
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Fire Safety |
There is risk in attempting to extinguish a fire.
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Class C fires are fires that involve:
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The first step of the fire response is to confine the fire.
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Class K fire extinguishers can be used on any class of fire.
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Fire doors and exits must always be clear of trash, equipment and other obstructions.
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Which of the following element DOES NOT need to be present for fire to exist?
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Hazard Communications |
Emergency and first aid procedures for a chemical exposure can be found on the Material Safety Data Sheet.
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The manufacturer must supply a Material Safety Data Sheets (MSDS) for each hazardous chemical used by your facility.
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Every chemical container must be labeled and each must contain all of the following information except the:
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A container label must be:
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To reduce your risk of exposure to a hazardous chemical you should gather information from:
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Material Safety Data Sheets (MSDS) are ______ available to all employees.
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Moving & Lifting |
The risk of Carpal Tunnel Syndrome is increased by forceful or repetitive hand or wrist movement.
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When moving an object:
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Safe lifting technique includes:
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Lower an object by bending at the knees.
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When lifting an object:
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Improper lifting and moving can result in injury.
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Operation Excellence |
Mrs. Jones calls your dept (lab), but really needs to speak with someone about scheduling a class. This person sounds frustrated already because she`s talked to several people. What responses BEST promotes OE and shows good customer service.
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Cultural competency means that you carry out the right behaviors, attitudes, and skills when working with and caring for people from different cultures.
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A customer stops you as you enter the building for work. The person needs to take their family member for a test, but needs a wheelchair. You know wheelchairs are hard to find and you`re not sure if Guest Services or Hospital Police checks them out. No one is at the Main Lobby desk. Shoud you...
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Stereotypes can come from:
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Your customer, who is in pain, has had a hard time getting an appointment to see the caregiver and having her test done. Just when its time to take the customer back for the test, the technician tells you that the machine is down and will not be in service until tomorrow morning. You inform the patient and she gets very upset. What would be the most ideal response?
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The best way to communicate with a deaf patient is by writing notes.
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Patient Safety |
More people die each year from medical errors than from:
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The "Pledge" for patient safety applies to:
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We use two identifiers (either ask the patient to state their name and date of birth, or check armband to verify) before giving medicine, blood, or drawing blood.
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It is every employee`s job to point out potential unsafe situations. You should take all actions within your control to correct the problem before an accident or medical error occurs.
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We regularly test alarms to make sure we can hear them from all areas of the nursing unit.
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Errors with medicine occur because orders are hard to read. If an order is hard to read and you are unsure of what it says you should:
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Slips, Trips & Falls |
Small objects, such as a pencil, on the floor should be picked up by housekeeping personnel only.
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Trips occur when you are walking and the front of your foot strikes an object and is suddenly stopped.
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If an obstacle is in your way, you should:
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If a ladder is not available, it is acceptable to climb on a chair to reach a desired object.
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Slips occur when you are walking and there is a loss of traction between your shoe and the walking surface.
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The presence of which of the following can cause a hazardous walking condition:
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Standard Precautions |
Infections can be acquired and spread:
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An airborne infection isolation room is required for patients on Airborne Precautions.
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Infections can cause illness and death.
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Isolation gowns should be worn when it is likely that blood, body fluids, secretions, or excretions may touch your skin or your clothing.
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Contact Precautions include which of the following?
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The healthcare worker must apply a respirator (such as a N95) before entering the room of a patient on Airborne Precautions.
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TB Prevention |
When must healthcare workers be screened for TB?
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Airborne infection isolation rooms are used to:
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The risk that a person will become infected with tuberculosis depends on:
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Which of the following statements is correct?
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Which of the following persons are at high risk for tuberculosis infection?
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TB is spread through:
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Workplace Violence |
Which of the following is not a warning sign of violence:
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A history of drug or alcohol abuse can sometimes help you know if a client or visitor may become violent or display violent behavior.
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If you notice a co-worker becoming angry you should:
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Your chances of becoming a victim of violence in the workplace are lowered when you: Know the signs that occur before violence, and take steps to protect yourself and others.
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A young man who is very upset without warning blocks your exit. He shouts and threatens to hit you. What should you do? Turn your back to him and continue to do whatever else you were doing.
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A warning sign that a person may be a threat is:
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Abuse Neglect |
A victim of sexual abuse may be seductive toward others.
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Signs of emotional abuse include:
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Abuse includes:
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You must immediately report any event or occurrence that may involve or contribute to abuse.
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Physical abuse involves contact that is intended to cause pain, injury, or other physical suffering or harm.
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A patient is not given water because he/she spills it on the linens. This is an example of:
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Information Services |
You forgot your network / email password, need to unlock or reset your account. You can do this by visiting the hospital Intranet and looking for the Password Reset link.
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Your Navicent Health email account is for official business and abuses can lead to disciplinary actions.
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You receive an email asking for your account logon name, password and other personal information. The message was sent from someone you know or from a company you know or have done business with. It is OK to assume that this message is genuine and to reply with the information being asked.
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It`s ok for me to conduct private business using my Navicent Health provided Internet access.
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When is it OK to tell another employee, friend or family member our network logon name and password?
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On a computer desktop what icon displays the computer name, internet address, login name, and default printer when double clicked?
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Hand Hygiene |
Alcohol-based hand rub dispensers can only be placed in locations that are compliant with local and federal fire b safety regulations.
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Water alone is suitable for cleaning soiled hands.
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The primary function of the skin is to:
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To effectively wash your hands, soap (after applied) should be rubbed on your hands over which of the following amount of time?
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Alcohol-based hand rubs do NOT reliably kill which of the following:
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Which of the following actions is INAPPROPRIATE in using gloves?
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